JOB TITLE: Patient Access Supervisor

GENERAL SUMMARY OF DUTIES: An exempt position. Responsible for directing and supervising Health Information Services, Front Desk, and Privacy Officer activities, in all departments where services are furnished by the physicians/providers of Alaska Heart Institute. Ensures accurate check-in processes and the collection of patient balances.

SUPERVISON RECEIVED: Reports to Patient Access Manager

ESSENTIAL FUNCTIONS: (This list may not include all the duties assigned.)

1. Ensures all departmental policies, procedures, and goals are being met daily.
2. Assess operational needs, develop departmental objectives, and organize the workflows of each department, to ensure maximal productivity and efficiency.
3. Responsible for managing the human resources of all departmental staff. Hires, orients, evaluates annual performance goals and objectives, recommends merit increases, promotions, and disciplinary actions for supervised staff.
4. Provide timely departmental updates, regarding all functions above, to the direct Manager.
5. Ensures all key individual and departmental performance metrics are achieved.

PAY RANGE: $60k-$80k (dependent upon experience and education)

EMPLOYEE BENEFITS:

• Medical
• Dental
• Vision
• Colonial Life Elective Benefits
• Life Insurance
• Profit Sharing 401K
• HSA
• FSA
• Employee Assistance Program
• Wellness Program
• PTO- starting at up to 5.84 hours per pay period (increases with years of service)
• 8 paid holidays per year
• FMLA

This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.