Patient Account Manager

The Patient Account Manager (PAM) helps patients with their financial obligations to ESRH and helps them to understand their bill and to determine if they qualify for a slide or insurance. They proof all claims before they are billed and review all slide applications.

• Requires a high school diploma or equivalent.
• A minimum of two (2) years’ experience in a medical facility with at least one (1) year in a community health center.
• Must be able to interpret current and past-due invoices and review them with patients.
• Individual must be professional, self-motivated and have strong attention to detail, communication, teamwork, customer service and computer skills.
• Must demonstrate excellent internal and external customer service skills.

Certification as an Interpreter is preferred and ability to provide bilingual patient care is a plus.