Patient Account Rep I
Job Description:
WHO WE ARE AND WHAT WE DO
Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers, and referring physicians we serve. Learn more at radpartners.com and connect with us at @Rad_Partners.
POSITION DUTIES AND RESPONSIBILITIES
• Manage all aspects of account follow-up and collections, including processing appeals.
• Review Explanation of Benefits (EOBs) to ensure proper reimbursement and report any payer trends or issues.
• Analyze accounts to determine the next appropriate actions for resolution and escalation of trends.
• Collaborate with management to reduce account aging through proactive communication and follow-up.
• Resolve payer denials by working with insurance companies, correcting, and reprocessing claims.
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE
• High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
• 3+ years of experience in physician billing and collections, highly preferred.
• In-depth knowledge of Medicare, Medicaid, and commercial payer reimbursement policies and procedures.
• Excellent communication and problem-solving skills.
• Strong organizational skills and the ability to thrive in a fast-paced environment.
WHY RADIOLOGY PARTNERS AND/OR DEPARTMENT:
• Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
• Compensation Reviews, Career Growth Opportunities
• Flexible Schedules (with occasional weekend shifts)
• Generous PTO Plans and Paid Holidays
• Great Place to Work Certified
COMPENSATION
The hourly range for this position is $18.00–$21.00. Final determinations may vary based on several factors including education, work experience, certifications, geographic location, etc. This role is also eligible for an annual discretionary bonus.
Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe, and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences.
CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.
Radiology Partners participates in E-verify.
RADIOLOGY PARTNERS OVERVIEW
Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.
Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences.
Radiology Partners participates in E-verify.