Patient Accounts Specialist
Are you an experienced Customer Service Representative in the Phoenix area seeking a better career opportunity? Have you considered getting into the growing and stable field of healthcare, but need to get that first real shot? Are you seeking REAL advancement opportunities in-house with a Fortune 500 company? If you answered “yes" to any of these questions – then this opportunity may be for you!
Daily Responsibilities:
In this role, you will be answering inbound calls from patients with billing inquiries. You will be conducting research on patient accounts, communicating balances, and assisting with steps towards resolution. Qualified candidates will have some prior experience working from a dialer system, assisting with customer service needs, and documenting outcomes within specialized software. This role does require basic, starting experience with Microsoft platforms such as Word. One major perk, NO nights or weekends required; Just professional stablility, attendance, and effort to learn!
Shift: Monday-Friday / 8:00 am – 5:00 pm!
Advantages of this Opportunity:
- Competitive hourly pay above regional average!
- Daytime, weekday schedule! Most industries require night shifts and weekends, not us!
- Longterm stability and individual professional growth potential from a national Healthcare company that continues to grow!
- You will have the opportunity to add great experience to your resume, while getting the chance to network with several future colleagues in a highly-competitive and growing field of healthcare.
What We Look For:
- 1+ RECENT years of customer service from a call center setting in ANY industry (banking, mortgage, credit, retail, etc.) Preference will be given to backgrounds in healthcare, but it is NOT required.
- Previous experience managing calls from a dialer system, or working from an inbound queue
- Polite and professional demeanor
- Availability to get started in our February 8th formal training class
- High School Diploma or GED
- Ability to pass 7-year criminal background check and 10-panel drug test
Interested in hearing more about this great opportunity? Reach out to Eric Westerfield at HealthCare Support Staffing for IMMEDIATE, SAME-DAY consideration. Interviews are being held THIS WEEK and immediate offers will be extended. Click APPLY NOW for more information; we look forward to hearing for you!