Patient Care Coordinator/Dental Front Office
At CascadesONE Dental, We’re looking for an enthusiastic and compassionate team member who brings positive energy, treats others with empathy and respect, and always looks for solutions. The ideal candidate is tenacious, committed, and driven by excellence of someone who takes ownership, follows through, and continually strives to create an exceptional experience for every patient and team member.We're looking for a motivated, energetic, and compassionate Patient Care Coordinator who thrives in a fast-paced environment and enjoys building lasting relationships with patients and teammates alike.
Why You'll Love Working Here
Competitive compensation based on experience
Performance-based bonus opportunities
Paid Time Off (PTO)
Paid Holidays
Paid Continuing Education (CE)
Paid meal breaks
Career advancement opportunities
State-of-the-art technology and modern workflows
Supportive leadership and family-oriented culture
The Ideal Candidate
Positive, upbeat attitude and great energy.
Builds trust and rapport with patients.
Organized, dependable, and thrives in a fast-paced environment.
Takes initiative and ownership.
Comfortable discussing treatment, insurance, and finances.
Embraces technology and continuous learning.
Welcomes feedback and grows from it.
Owns mistakes, learns, and improves.
Values teamwork, accountability, and supporting others.
Seeking a long-term career, not just a job.
Responsibilities
Schedule and confirm patient appointments.
Verify insurance benefits and eligibility.
Collect payments for services rendered.
Maintain productive doctor and hygiene schedules.
Greet and check patients in and out.
Present treatment plans and financial arrangements.
Manage accounts receivable, billing, and collections.
File insurance pre-determinations.
Communicate effectively with patients and the clinical team.
Qualifications
High school diploma or equivalent required.
Minimum two years of front office experience (dental preferred).
Proficient with Microsoft Office Suite.
Experience with dental software (Open Dental is a plus).
Strong communication, organization, and attention to detail.
Our Core Values
Enthusiastic: Bring positive energy. Looks for solutions, not excuses. Adapts and stays optimistic. Celebrates team wins
Compassionate: Treats others with empathy and respect. Do the right thing. Listens first, seeks to understand. Supports teams and patients
Competitive/Tenacious and Committed: Hungry to improve and win. Takes ownership of results. Follows through. Pushes for growth and continuous improvement
Driven by Excellence: Takes pride in high quality work. Always looking to improve. Delivers more than expected.
Our Core Focus
Transforming lives through advanced, comprehensive dental care delivered with compassion and comfort.
Ready to Join Us?
At CascadesONE Dental, we don't just hire employees! We invest in people who want to build a career, make a difference, and be part of something bigger than themselves. If you're ready to join a team that supports one another, celebrates success, and truly enjoys serving patients, we'd love to meet you!