Patient Care Coordinator
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- The Patient Care Coordinator you work with patients with various types of disease states via the telephone to compassionately and efficiently coordinate their medication orders.
- A PCC you will need to be able to communicate well with patients regarding the pricing of their co-payments and financial assistant programs when needed
- You must be able to provide compassionate, superior customer service in a timely manner understanding the importance of adherence to specialty medications.
- You will be responsible to coordinate medication deliveries and payment of the order.
- You will assist in helping patients apply for copay assistance programs and foundations and tracking packages when necessary.
- In addition a PCC will make outbound adherence calls to patients to insure the patient stays compliant with their specialty medication.
- HS diploma
- 1-2 years' experience in a high volume retail or specialty pharmacy
- Must be able to provide compassionate, superior customer service in a timely manner over the phone
- Strong written and verbal communications skills
- Proficient with computers
- Clear background and valid education
Are you an experienced Customer Service Specialist looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered "yes" to any of these questions -- this is the position for you!
For immediate consideration send your resume Hannah Barreta or call 321-710-4797