Patient Care Coordinator Louisville
Posted
Patient Care Coordinator-Podiatry Office
Job Description:
The Patient Coordinator is responsible for managing patient appointments, answering patient inquiries, and ensuring that patients receive the highest level of care. The Patient Coordinator will work closely with healthcare providers to provide optimal service for all of our patient needs.
Job Essential Functions and Duties:
The Patient Coordinator is responsible for managing patient appointments, answering patient inquiries, and ensuring that patients receive the highest level of care. The Patient Coordinator will work closely with healthcare providers to provide optimal service for all of our patient needs.
Job Essential Functions and Duties:
- Welcome and greet all patients and visitors whether in person or over the phone using excellent customer service skills
- Register new patients and update established patient demographics, collecting co pays, balances, insurance cards, entering information into EHR
- Facilitating patient flow at the front desk, checking patients in, answering questions
- Following HIPAA guidelines
- Managing faxes and and outbound referrals
- Other tasks assigned to you from management
Interpersonal Skills and Competence:
- Excellent communication and customer service skills
- Professional demeanor
- Maintain confidentiality
- Demonstrates the ability to work in a fast-paced environment and multi-task
- Dependable and reliable
- Bilingual in English and Spanish is preferred for this location
Schedule and Related Information:
Work schedule is Monday through Friday no Weekends
Travel to other locations may be occasionally necessary (within reasonable distance)
Travel to other locations may be occasionally necessary (within reasonable distance)
Minimum Qualifications:
High School Diploma or Equivalent
Minimum Background Requirements
Previous experience or training in this or similar position.
Minimum Demonstrated Skills
Motivated to learn and be part of a growing medical clinic
Displays consistent professionalism
Is energetic and empathetic with patients.
Consistently displays positive rapport with fellow employees.
Cooperates with supervisory staff and physicians.
Demonstrates flexibility in job assignment.
Ability to learn EMR systems quickly and efficiently.