Patient Care Coordinator / Medical Receptionist

Looking for a Rewarding Part-Time Medical Office Role with No Weekends?

Do you enjoy helping people, building relationships, and being the person who keeps everything running smoothly?

At Inland Hearing Aids, we're looking for a compassionate, organized, and patient-focused Patient Care Coordinator to become the heart of our practice.

As the first person our patients see and speak with, you'll create a welcoming experience, build meaningful relationships, and help patients on their journey to better hearing and a better quality of life.

If you love working with people, thrive in a healthcare setting, and enjoy making a difference every day, we'd love to meet you.

Schedule

Part-Time | 24 Hours Per Week

• Monday, Tuesday, Wednesday
• 8:30 AM - 5:00 PM
• No weekends

Location

· Ellensburg, WA

Compensation

· $20.00 - $22.00 per hour plus monthly bonus based on clinic and individual performance

Pay based on experience and qualifications.

What You'll Do

Create an Exceptional Patient Experience

• • Welcome patients with warmth and professionalism
  • Answer incoming calls and assist with appointments and questions
  • Help patients feel comfortable, valued, and supported
  • Build strong relationships with patients and their families

Coordinate Daily Office Operations

• • Schedule and confirm patient appointments
  • Manage provider calendars and patient flow
  • Handle patient records and office documentation
  • Maintain an organized and efficient office environment

Insurance & Administrative Support

• • Verify insurance benefits and authorizations
  • Process payments and financial transactions
  • Assist with inventory management and hearing aid tracking
  • Maintain accurate reports and patient information

Help Grow the Practice

• • Conduct follow-up and retention calls
  • Support community outreach and marketing activities
  • Help maintain a productive appointment schedule
  • Contribute to a positive and thriving practice culture

Who Thrives in This Role?

• • Medical Receptionists
  • Patient Care Coordinators
  • Patient Service Representatives
  • Medical Office Assistants
  • Front Desk Coordinators
  • Healthcare Customer Service Professionals
  • Office Coordinators

Successful candidates are:

• • Friendly and patient-focused
  • Organized and detail-oriented
  • Comfortable multitasking
  • Strong communicators
  • Dependable and professional
  • Passionate about helping others

Qualifications

• • 5+ years of experience in a medical office, healthcare administration, patient coordinator, medical receptionist, front desk, customer service, or office support role preferred
  • Experience scheduling appointments and interacting with patients
  • Insurance verification experience is a plus
  • Strong computer and organizational skills
  • Excellent communication and customer service skills
  • High School Diploma or GED required

Preferred

• • Medical office experience
  • Healthcare customer service experience
  • Front desk experience
  • Hearing healthcare experience (not required)

Benefits

• • 401(k) with company matching
  • Employee discounts
  • Monthly bonus opportunities
  • Supportive team culture
  • Meaningful work that helps improve the lives of patients every day