Patient Care Coordinator
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Description
- Be an effective communicator, greet patients and visitors with a smile and warm welcome!
- Answers phone calls, schedules appointments and referrals, transfers patient inquires and ensures patient follow-up by end of business day
- Prepares new patient records, organizes files and updates patient charts.
- Prepare billing packets of each day for billing department
- Schedule and confirm appointments; perform insurance verification, as needed
- Collect co-pays, deductibles and inquire on account balances
- Maintain an organized workspace and perform inventory of administrative supplies
- Fulfill requests for medical records, sports physicals, etc. upon request
- Distribute mail and handle routine correspondence
- Distribute incoming reports and correspondence to update files in patient charts or present to clinical team/leadership for follow-up