Patient Care Coordinator
Job Type: Full-time
Pay: From $20.00 per hour
Location: East Lansing, Michigan
Are you passionate about helping patients and delivering exceptional customer service?
Join Pinnacle GI Partners as a Patient Care Coordinator in our East Lansing office. In this vital role, you'll help guide patients through their care journey by coordinating procedures, answering questions, and ensuring a seamless patient experience from start to finish.
Whether you have healthcare scheduling experience or a strong customer service background, we'd love to help you grow your career with us.
Why Join Us?
- Monday-Friday schedule
- No nights or weekends
- Paid holidays + floating holidays
- Paid Time Off
- Medical, Dental, Vision, Life & Disability benefits
- 401(k) with company match
- Training and growth opportunities
- Supportive, patient-focused team
What You'll Do
- Schedule GI procedures and diagnostic testing
- Coordinate provider schedules and appointment changes
- Assist patients with procedure preparation and questions
- Track scheduled testing and ensure timely follow-up
- Communicate with patients, providers, and healthcare facilities
- Help patients feel informed, supported, and confident throughout their care
What We're Looking For
- High School Diploma or GED
- 1-3 years of healthcare customer service experience
- Prior patient scheduling or procedure scheduling experience preferred
- Strong computer and EMR skills
- Excellent communication and organizational abilities
- Ability to multitask and manage competing priorities
- Ability to successfully pass a background check and drug screening
About Pinnacle GI Partners
Pinnacle GI Partners is a leading physician-led gastroenterology organization dedicated to delivering exceptional digestive healthcare through clinical excellence, innovation, and compassionate patient care.
Pinnacle GI Partners is an Equal Opportunity Employer and participates in E-Verify.