Patient Care Coordinator

Utah Fertility Center’s Pleasant Grove location is hiring a full-time Patient Care Coordinator to join our team!

We are a growing fertility center dedicated to providing compassionate, personalized care to patients throughout their fertility journey. Our team works together to provide a supportive patient experience while delivering high-quality reproductive healthcare.

Our front office team members play a crucial role in facilitating the smooth operation of our facilities by providing administrative support and ensuring a positive patient experience.

This position includes but is not limited to the following responsibilities:

• Greeting patients and visitors.
• Handling incoming phone calls, providing information, and directing calls to the appropriate team members.
• Collecting patient payments.
• Scheduling appointments for patients and rescheduling appointments as necessary.
• Ensuring patient information is accurate and up-to-date.
• Handling administrative tasks.
• Following privacy regulations such as the Health Insurance Portability and Accountability Act (HIPAA).
• Keeping the reception area clean, organized, and presentable for patients and visitors.