Patient Care Representative

What You’ll Do

As a Patient Care Representative, you’ll be the primary point of contact for patients, guiding them through every step of the process with clarity, empathy, and professionalism.

• Communicate directly with patients to explain the process and next steps
• Collect and verify insurance information
• Coordinate with physicians and insurance providers to obtain required documentation
• Track orders and ensure timely approvals and fulfillment
• Maintain accurate records and documentation
• Respond to patient and provider questions via phone, email, and fax
• Partner with internal teams to ensure a smooth and positive patient experience

What We’re Looking For

• Strong communication and customer service skills
• Highly detail-oriented with strong organizational abilities
• Ability to multitask in a fast-paced environment
• Comfortable handling administrative tasks and documentation
• Proficiency with computers and Microsoft Office
• Interest in healthcare or medical device industry

Bonus Points If You Have:

• Experience in customer service or healthcare
• Exposure to insurance verification or medical terminology

Why Join Cork Medical?

• Entry-level role with career growth opportunities
• Hands-on experience in the healthcare and medical device industry
• Collaborative and fast-paced team environment
• Opportunity to make a meaningful impact on patient care

Compensation

• $18/hour
• Monthly performance-based bonus