Patient Care Secretary

Primary responsibility is to facilitate the communications functions of the business office and provide clerical
support.

Essential Functions:

Facilitates the communications system which may include: mail distribution, pagers, phone system, memos, answers
incoming calls, documents, and disseminates appropriate messages.
Provides clerical support which may include preparation of admission, orientation, and new hire packets; monitoring
and ordering office supplies and forms; typing, special projects, filing, and copying.
Competently handle multi-line phone system. Demonstrates understanding of system features.
Promotes the Hospice philosophy and mission by presenting a positive image to patients, families, physicians, and
community agencies. Uses effective customer service skills when directing calls and assisting others.
Provides computer support and data entry.
Promotes effective communication to patient, families, team members, and other health care professionals, and
maintains confidentiality.
Performs other duties as required.