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Cass Health

Patient Care Tech Inpatient Services - Nights

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Full time night position. 12 hour shifts. Every 3rd weekend requirement.

Full-time | Nights|12 hour shifts|Every 3rd weekend requirement

What You’ll Do

As a Patient Care Technician in Inpatient Services, you will provide compassionate, hands-on support to patients while assisting the nursing team in delivering high-quality care. You’ll play a key role in helping patients with daily activities and ensuring their comfort, safety, and well-being. In this role, you will:

  • Provide basic patient care under the direction of an RN or LPN, following established policies and procedures.
  • Assist patients with activities of daily living, including bathing, ambulation, feeding, toileting, and repositioning.
  • Respond promptly to call lights and ensure patient needs are met in a timely and respectful manner.
  • Support patient safety by following infection control practices, including proper hand hygiene and isolation protocols.
  • Observe and report any changes in patient condition to the primary nurse.
  • Maintain a clean, safe, and organized patient care environment.
  • Adapt to changing patient needs, staffing levels, and patient acuity, including floating to other areas when needed.
  • Collaborate with patients, families, and the healthcare team to provide comprehensive, compassionate care.
  • Deliver excellent customer service using AIDET, hourly rounding, bedside communication, and other patient experience best practices.
  • Document care accurately and timely in the electronic health record (EHR).
  • Participate in ongoing education and complete required competencies to maintain and grow skills.
  • Support orientation and training of new staff or students as needed.
  • Promote a positive team environment through respectful communication and collaboration.
  • Perform all other duties as assigned.

What We’re Looking For

We’re seeking a compassionate, reliable individual who is dedicated to patient care and thrives in a team oriented environment. The ideal candidate is attentive, communicative, and committed to delivering a positive patient experience.

Required Education

  • Completion of a Certified Nursing Assistant (CNA) training program or
  • Completion of an accredited Medical Assistant program or
  • Completion of an Emergency Medical Care Provider program

Required Licenses & Certifications

  • Certification as a CNA, Medical Assistant, or Emergency Medical Care Provider

Preferred Certifications

  • Basic Life Support (BLS)

Key Skills & Qualities

  • Strong communication and teamwork skills
  • Ability to recognize and report changes in patient condition
  • Commitment to patient safety and quality care
  • Ability to manage multiple tasks and respond to changing priorities
  • Professionalism, reliability, and a positive attitude
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