Patient Coordinator - 5-star customer service - full benefits, no weekends
Eye Care Partners Career Opportunities Patient Coordinator - 5-star customer service - full benefits, no weekends
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit .
Company: Virginia Eye Consultants
Job Title: Patient Experience Coordinator
Reports To: Operations Manager
Location: Norfolk, VA and requires travel to all VEC offices. We pay mileage!
Pay: $18-20 DOE
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The primary goal of this position is to ensure patients have a pleasant experience. The patient coordinator accommodates patient’s requests within the guidelines of Virginia Eye Consultants Service Manual. THIS POSITION REGULARLY TRAVELS BETWEEN OUR NORFOLK AND HAMPTON LOCATIONS. Reliable transportation is required. Travel is paid in mileage and hourly rate.
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Other Skills and Abilities
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice
- Ability to work weekends when applicable
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Ability to grow, adapt, and accept change
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Commitment to work over 40 hours to meet the needs of the business
- Ability to interact with all levels of employees in a courteous, professional manner at all times
Education
- High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience.
Physical Demands
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Perks:
- Full Benefits Package - Medical, Vision, Dental and Life Insurance
- 401k + Employer Matching
- Paid Time Off and Paid Holidays
- Paid Maternity Leave
- Optical Education Reimbursement
- Competitive Base Pay
We offer health/dental/vision insurance, employer-paid life insurance, Paid Time Off (PTO), employer-matched 401k, monthly incentive programs, generous employee purchase program, family purchase events, certification reimbursements, a leadership team that knows everyone by name and loves to promote from within, and a whole lot more!
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
As published by greenhouse · 14 questions · 2 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (5)
- What is your desired compensation for this role?
- If referred by a current employee, what is their full name?
- EyeCare Partners and it's affiliated companies are an equal opportunity employer. EyeCare Partners does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service. I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for EyeCare Partners to hire me. If I am hired, I understand that either EyeCare Partners or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of EyeCare Partners has the authority to make any assurance to the contrary. I attest with my typed signature below that I have given to EyeCare Partners true and complete information on this application. No requested information has been concealed. I authorize EyeCare Partners to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal. Signature:
- I attest that I am not an “Ineligible Person” and that I understand that I must immediately disclose to EyeCare Partners any debarment, exclusion, or suspension. Ineligible Persons includes an individual or entity who is currently excluded, debarred, suspended, or otherwise ineligible to participate in the Federal health care programs or in Federal procurement or non procurement programs; or has been convicted of a criminal offense that falls within the ambit of 42 U.S.C. § 1320a‐7(a), but has not yet been excluded, debarred, or suspended. Signature:
- LinkedIn Profile optional
Pick from a list (7)
- Are you eligible to work in the U.S.?
- Are you at least 18 years or older? (If no, you may be required to provide work authorization to work.)
- Have you ever been terminated from employment or asked to resign by an employer?
- Can you work overtime, including weekends?
- Are you able to perform the essential functions of the job for which you are applying, with or without a reasonable accommodation?
- Were you referred by a current employee?
- To the best of your knowledge, have you ever worked for our company or affiliated companies?
Written answers (2)
- If you have been terminated/asked to resign, please provide company name and details.
- Can you work any shift? If not, please list any scheduling conflicts below.