Patient Coordinator at Children's Dental Center

About Our Pediatric Dental Team in Sioux Falls, SD

Are you friendly, organized, and passionate about helping families feel at ease?

Children’s Dental Center is looking for a warm, energetic Patient Coordinator to join our growing pediatric dental practice. Help us create a positive experience for kids and parents from the moment they call our office! This role is a critical part of our practice and will work in a dedicated call-center area on the top floor of our office in central Sioux Falls.

At Children’s Dental Center, we provide comprehensive dental care for children in a welcoming, kid-friendly environment. We believe in making every appointment stress-free, educational, and fun. As part of our team, you’ll be helping create bright smiles — and happy families.

Office Hours:

· Monday: 7am – 5pm

· Tuesday: 7am – 5pm

· Wednesday: 7am – 1:30pm

· Thursday: 7am – 5pm

· Friday: 7am – 12pm

Responsibilities:

· Answer incoming phone calls and schedule patients for dental treatment.

· Triage and transfer phone calls as necessary.

· Make outgoing phone calls to confirm patient appointments.

· Update necessary documentation in patients’ charts.

· Monitor the shared office email and respond to inquiries.

· Communicate with external dental offices and handle patient referrals to our practice.

· Additional duties as needed such as following up with patients, transferring records, and other necessary tasks related to scheduling.