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Eye Care Partners Career Opportunities

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Patient Coordinator

Open 45d posting dated 6 hours ago

Summary

Coordinate patient scheduling, insurance verification, and front-desk operations for an eye-care clinic network, ensuring smooth workflow and excellent customer service.

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit .

Office: Desert Vista Eye Specialists

Title: Patient Coordinator

Location: Phoenix, AZ

A Perform all duties as Patient Coordinator professional. Assist in day-to-day operations of the front desk at all offices. Collaborate with clinic staff to ensure an efficient clinic workflow. Make sure charts are paired and insurances are verified one week and one day ahead. Plan coverage when people are out of the office. Train all new Patient Coordinators. .

Perks:

  • Full Benefits Package - Medical, Vision, Dental and Life Insurance
  • 401k + Employer Matching
  • Paid Time Off and Paid Holidays
  • Paid Maternity Leave
  • Optical Education Reimbursement
  • Competitive Base Pay


Essential Duties and Responsibilities:

  • Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
  • Answer phones (both external and internal); assure prompt, courteous service at all times
  • Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule
  • Manage patient flow in the office
  • Knowledge of common fees charged for common visits and collect correct payments
  • Complete daily reconciliations / close day / countdown cash drawer
  • General office duties and cleaning to be assigned by manager
  • Assist in supervising Patient Services professionals, including but not limited to coordinating employees’ schedules.
  • Collaborate Patient Services Manager if writing/conducting Patient Services professional performance evaluations.

Other Skills and Abilities:

  • Reliable transportation that would allow employee to go to multiple work locations with minimal notice
  • Desire to gain industry knowledge and training
  • Demonstrates initiative in accomplishing practice goals
  • Ability to grow, adapt, and accept change
  • Consistently creating a positive work environment by being team-oriented and patient-focused
  • Commitment to work over 40 hours to meet the needs of the business
  • Ability to interact with all levels of employees in a courteous, professional manner at all times

Education and/or Experience:

  • High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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What this application asks

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First Name, Last Name, Email, Phone, Resume/CV, Cover Letter

  • Have you obtained a High School Diploma or GED? choose one
  • Are you eligible to work in the U.S.? choose one
  • What is your desired compensation for this role?
  • Have you ever been terminated from employment or asked to resign by an employer? choose one
  • If yes, please provide company name and details. written answer
  • Can you work any shift? choose one
  • Can you work overtime, including weekends? choose one
  • Are you able to perform the essential functions of the job for which you are applying, with or without a reasonable accommodation? choose one
  • Were you referred by a current employee? choose one
  • If referred by a current employee, what is their full name? written answer
  • To the best of your knowledge, have you ever worked for our company or affiliated companies? choose one
  • If you accept employment with our company, will you live or work in the state of IL? choose one
  • Do you currently hold any of these certifications/licenses? Please check all that apply. If not, please select NONE. choose any
  • I attest that I am not an “Ineligible Person” and that I understand that I must immediately disclose to EyeCare Partners any debarment, exclusion, or suspension. Ineligible Persons includes an individual or entity who is currently excluded, debarred, suspended, or otherwise ineligible to participate in the Federal health care programs or in Federal procurement or non procurement programs; or has been convicted of a criminal offense that falls within the ambit of 42 U.S.C. § 1320a‐7(a), but has not yet been excluded, debarred, or suspended. Signature:
  • EyeCare Partners and it's affiliated companies are an equal opportunity employer. EyeCare Partners does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service. I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for EyeCare Partners to hire me. If I am hired, I understand that either EyeCare Partners or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of EyeCare Partners has the authority to make any assurance to the contrary. I attest with my typed signature below that I have given to EyeCare Partners true and complete information on this application. No requested information has been concealed. I authorize EyeCare Partners to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal. Signature: