Patient Coordinator - Metrodora Institute - West Valley City, UT

Embark on a fulfilling career as a Patient Coordinator at Metrodora Institute, a leading healthcare provider in West Valley City, Utah. This at-will position offers a unique opportunity to assist patients in obtaining healthcare services, understanding policies, and making informed healthcare decisions. Join our dedicated team, which is committed to providing exceptional patient care and fostering a supportive environment.

Benefits and Compensation:

At Metrodora Institute, we value our employees and offer competitive salaries, unique benefits, support for continued education, and a commitment to maintaining a well-staffed clinic. Our state-of-the-art clinic and research center in West Valley City, Utah, have been meticulously designed to foster collaboration, providing a collaborative and supportive work environment prioritizing a healthy work-life balance.

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and growing healthcare organization
• Collaborative and supportive work environment.
• Commitment to professional development and training.
• Excellent work-life balance.

Why You Should Choose This Role:

Embark on a meaningful journey as a Patient Coordinator with Metrodora Institute. This role offers a unique opportunity to positively impact patients' healthcare experiences by facilitating communication, explaining policies and procedures, and ensuring patients receive the care and resources they need. Join our team in delivering exceptional patient services and contributing to the success of Metrodora Institute.

Responsibilities:

• Coordinate communication with patients, family members, medical and administrative staff, and regulatory agencies.
• Explain policies, procedures, and services to patients using medical or administrative knowledge.
• Interview patients or their representatives to identify care-related problems and refer patients to appropriate healthcare services or resources.
• Maintain knowledge of community services and resources available to patients.
• Investigate and direct patient inquiries and complaints to appropriate medical staff members, following up to ensure satisfactory resolution.
• Monitor care delivery by completing patient rounds, documenting care, and maintaining communication for transfer/discharge plans.
• Secure patient information and maintain patient confidence by completing and safeguarding medical records, respecting the confidentiality of information learned while employed by Metrodora.

Non-Essential Functions:

• Undertake special projects and other duties as assigned.

Qualifications:

To excel in this role, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required.

Required Skills/Abilities:

• Effective verbal and written communication skills.
• Able to read, understand, and follow oral and written instructions.
• Knowledge in the fields of medicine, anatomy, and physiology.
• Familiarity with patient care charts and patient histories.
• Understanding of outpatient clinical administrative procedures.
• Ability to accurately document and maintain records.

Education and Experience:

• An associate’s degree in health care or a related field is required; a bachelor’s degree is preferred.
• 1 to 3 years of related experience in a healthcare setting.

If you are a compassionate and skilled Patient Coordinator seeking a meaningful role within a progressive healthcare organization, we invite you to apply for this position at Metrodora Institute. Join us in our commitment to providing exceptional patient services and positively impacting the lives of individuals in our community.