Patient Engagement and Sales Coordinator

Do you love connecting with people and helping them improve their lives?

At James Clinic, we believe healthcare should feel personal. Our patients aren't just appointment times on a schedule—they're individuals who deserve to be known, welcomed, educated, and supported throughout their health journey.

We're looking for a Patient Engagement & Sales Coordinator who is passionate about building relationships, creating exceptional experiences, and confidently educating patients about the products, services, and memberships that can help them reach their health goals.

This is not a typical front desk position.

If you enjoy meeting new people, naturally strike up conversations, love helping others find solutions, and are energized by a fast-paced environment, we'd love to meet you.

What You'll Do

Every day is different, but you can expect to:

• Welcome every patient with warmth, professionalism, and genuine enthusiasm.
• Build relationships that make patients feel known, valued, and excited to return.
• Educate patients about James Clinic memberships, services, supplements, and wellness offerings.
• Listen to patients' goals and help connect them with solutions that meet their needs.
• Schedule appointments and coordinate patient visits.
• Answer phones, emails, and patient questions with confidence and compassion.
• Process purchases and maintain accurate patient information.
• Collaborate closely with providers, nurses, and other team members to ensure an exceptional patient experience.
• Keep the front office organized, professional, and welcoming.
• Help patients navigate their care while creating a five-star experience from beginning to end.

Clinic hours

Monday-Friday: 8-5

We can be flexible in scheduling, but consistent attendance is non-negotiable.