Patient Engagement Project Manager (Direct Portfolio Project Manager) (Hybrid – Indianapolis, IN) Contract with Possible Extension

Our Fortune 500 Pharmaceutical client has an exciting opportunity for a Patient Engagement Project Manager.

Job Summary:

We are seeking an onsite Patient Engagement Project Manager/ Direct Portfolio Manager to provide project leadership and delivery support across clinical trial initiatives, with a strong focus on patient engagement, recruitment, and retention. The role is deeply involved in the day-to-day execution of patient recruitment and retention strategies, management of trial-related activities, and coordination of high-volume, repeatable processes. Success requires strong communication skills, comfort working with cross-functional teams, and the ability to quickly learn, retain, and apply new technologies and systems (including Ariba, Fiori, and SAP).

Key Responsibilities

• Lead and manage trial-related projects and portfolios, ensuring efficient delivery and adherence to clinical trial protocols and regulatory requirements
  

• Develop and execute patient recruitment and retention strategies for clinical trials and programs
  

• Provide project leadership, including cross-functional collaboration, process improvement, and issue resolution
  

• Make informed, day-to-day decisions by understanding repeatable processes, recognizing nuances, and determining next steps based on fact-dependent parameters
  

• Work across multiple enterprise platforms and tools (including Ariba, Fiori, SAP, Excel, SharePoint, and related systems), knowing which tools to use for which tasks and retaining how to navigate each
  

• Support records management, documentation, and compliance, as well as administrative coordination as needed
  

• Operate comfortably in a deadline-driven environment, prioritizing work based on defined processes and associated timelines
  

• Take direction and feedback well, applying learning quickly and retaining instructions to continuously improve delivery
  

• Handle high-volume, repeatable processes with accuracy, efficiency, and attention to detail
  

Qualifications

• 5+ years of management or coordination experience in clinical trials
  

• 3+ years of patient engagement experience, including recruitment and retention strategies
  

• Strong technical skills, including Excel, SharePoint, and related tools; comfort learning new systems from provided training materials (e.g., Ariba, Fiori, SAP)
  

• Strong knowledge of clinical trial protocols, processes, and regulatory best practices
  

• Demonstrated experience developing and executing patient recruitment and retention strategies
  

• Proven project leadership, cross-functional collaboration, and process improvement experience
  

• Quick learner and independent self-starter who can self-manage and self-teach
  

• Strong critical-thinking skills and sound judgment in fact-dependent situations
  

• Comfortable working in a deadline-driven environment with shifting priorities
  

• Collaborative team player who also works well independently
  

• Strong interpersonal and communication skills
  

Key Requirements for this role:

• Hybrid (Indianapolis, IN)
  

• 5+ years of clinical trial experience
  

• 3+ years of patient engagement experience
  

• Project management and/or clinical coordinator experience
  

• Proven comfort in Technology i.e. Excel, SharePoint, and strong ability to learn new technologies from provided learning materials including SAP Ariba, Fiori
  

• Strong communication skills and friendly communication
  

• Nice to have: young and friendly
  

Other Details:

• Schedule: Full Time
  

• Work Setup: Hybrid in Indianapolis, IN
  

• Contract Length: 18 months with possible extension