Patient Experience Associate
Summary
Provides basic patient care and engagement under nurse supervision to improve comfort and hospital experience, focusing on psycho-social support and rapport building.
The jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients’ hospital experiences and to deliver pyscho-social care for patients.
Job Requirements:
- Minimum GCE “N”/ ”O”/ ”A” levels with 4 years of general working experience
- Strong interpersonal and communication skills. Candidates with the ability to speak different dialects will be advantageous
- A good team player with the ability to work and collaborate well with colleagues across all levels
- Passion to care for people and strong ability to empathize with patients from all walks of life
- Able to perform 2 rotating shifts (AM and PM shifts) and open to deployment within 2 work sites under SingHealth Community Hospitals