PATIENT FINANCIAL ADVOCATE

POSITION PURPOSE:

The Patient Financial Advocate is responsible for reviewing insurance policy coverage and preparing the family and/or patient for all financial responsibilities related to services, collections of outstanding accounts receivable dollars from the existing client patient base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. An ideal candidate possesses a unique understanding of how to execute the collection and recovery process while maintaining a sensitive yet professional demeanor with our patients. This position will report to the Director of Revenue Management.