Patient Liaison/Care Coordinator

At PALM Health, we’re more than a medical and wellness center — we’re a vibrant community dedicated to helping people achieve whole-person, optimal well-being. As a Patient Liaison/Care Coordinator in our Medical Practice, you’ll be at the heart of that mission.

We’re looking for someone who is caring, collaborative, and committed to service excellence — someone who thrives in a team environment and finds joy in helping others feel supported, informed, and empowered.

What You’ll Do

· Serve as the primary point of contact for a designated medical provider, managing day-to-day coordination and communication.

· Ensure providers are fully prepared for their appointments with organized schedules and up-to-date patient information.

· Deliver exceptional client service by educating patients, managing follow-ups, and facilitating post-visit needs like labs, supplements, and referrals.

· Communicate with warmth, clarity, and attentiveness to ensure seamless continuity of care.

· Coordinate with internal and external providers, retrieve medical records, and help relay wellness recommendations in line with our whole-person approach.

· Support team operations by stepping into clinical or administrative roles when qualified and needed.