Patient Registrar I - Urgent Care (3373)

Job Summary -

Greets and assists patients upon arrival. Completes pre-registration, onsite registration, and check-in for all appointments. Facilitates all necessary workflows for scheduled and unscheduled patients. Performs extensive clerical duties, including but not limited to the following: answers phones, schedules patients, reviews insurance information with patients, verifies health plan benefit coverage and eligibility, and calls to confirm appointments.

Regulatory Requirements

• High School Graduate or equivalent.
• Previous experience in an office setting or registering patients, preferred.
• Knowledge of insurance and medical terminology, preferred.

Language Skills

• Ability to communicate in English, both verbally and in writing.
• Additional languages preferred.
• Excellent interpersonal skills.

Skills

• Proficient in Microsoft Office products (Word, Excel, Outlook) and keyboarding.
• Strong attention to details and highly organized.
• Ability to multi-task and prioritize by level of importance.
• Excellent customer service skills.
• Professional appearance.