Patient Registration/Receptionist ICC

Job Title: RECEPTIONIST

SUMMARY DESCRIPTION

The Receptionist is responsible for creating pleasant and seamless patient experience during all activities related to the front office including patient registration, copay and/deductible collection and point of service paperwork.

RESPONSIBILITIES

· Greeting and communicating with patients and visitors upon arrival at our facility

· Register patients by verifying identity, demographics and insurance information

· Review registration paperwork and scan to HST

· Scan patient identification and insurance cards to HST

· Accept and record patient cost share payments

· Verify vendor and visitor sign in

· Patient chart preparation

· Communicate with other areas of the business office and clinical departments

· Maintain clean and tidy lobby area

· Perform other duties as required by the Business Office Manager

KNOWLEDGE, SKILLS, and ABILITIES

· Ability to take ownership and leads by example.

· Ability to contribute in a cross-functional collaborative environment.

· Ability to learn quickly and work independently.

· Self-motivated with the attitude and ability to be successful as part of a team.

REQUIREMENTS

· High school diploma or equivalent

· Two years’ previous medical clerical experience

· Basic knowledge of medical terminology

· Basic computer skills and familiarity with medical software

· Strong communication skills