Patient Service / Admin Associate (Healthcare) – Trainee
Summary
Perform front-desk and admin duties in a dental clinic: schedule appointments, process payments, submit insurance claims, and maintain patient records with full on-the-job training.
Looking for a stable office-based role with people contact? Join our dental group as a Patient Service / Admin Associate. Largely administrative — scheduling, billing, claims and records — with full training and no experience required.
Work schedule: rotating 5-day work week with at least one weekend day; day shifts 8:30am–6:15pm; no night clinics; closed on public holidays.
What you’ll do
Coordinate appointments and the clinic’s daily schedule
Process payments and handle cash/card transactions accurately
Submit and track dental claims (CHAS, Medisave, insurance)
Maintain organised records and manage supplies
What we’re looking for
Local diploma/degree or equivalent in any discipline
Good written and verbal communication; organised and detail-oriented
Basic computer literacy
Rotating roster with one weekend day; full training provided
Why join us
Stable, established practice (since 2005) with genuine work-life balance
5-day week, no nights, all public holidays off
CPF, paid leave, outpatient insurance, Reward Leave and incentives
Clear path: Trainee → Associate → Senior Front Desk