PATIENT SERVICE REP- ENT

DEFINITION:

Patient Service Representative is responsible for welcoming patients. Initiates the registration process for services and updates patient data. Captures patient signatures on all appropriate forms. Acts as a liaison for patients to and from the departments and locations. Assists patients with checking in and out for Physician office visits. Determines patient financial responsibility, requests, accepts and posts payments for the office visit. Assists patients with scheduling appointments for follow up visits. Tracks encounter forms to ensure capture of charges, enters all charges for the visit.