Patient Service Representative - Immediate Care of Pelham - Part Time - Foundation Medical Partners
Summary
Handles patient check-ins, phone inquiries, and appointment scheduling at an urgent care clinic, using basic office software and healthcare systems.
Come work at the best place to give and receive care!
Job Description:
Tuesday, Wednesday and Friday 3:30pm to 7pm and Every other Weekend 8:45am to 6pm
Who We Are:
Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed.
Injuries and illness are unpredictable, which is why we offer Immediate Care. This quick, walk-in option allows our patients to see a provider without scheduling an appointment. We treat patients of all ages for non-life-threatening conditions. Immediate Care is open seven days a week, including evenings. The average wait time is 15 minutes or less! We always communicate closely with our patients’ primary care physicians.
About the Job:
Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned.
What You’ll Do:
Greets patients.
Answer telephone calls and provide general information.
Check-in and check-out patients.
Schedule appointments and enter and track referrals.
Scan and index documentation.
Who You Are:
High School diploma or equivalent required.
A minimum of one year of experience in a customer service position preferred.
Knowledge of reception tasks, clinic policies/procedures, and paperwork.
Why You’ll Love Us:
Flexible hours!
Health, dental, prescription, and vision coverage for full-time & part-time employees
Competitive pay
Tuition Reimbursement
403(b) Retirement Savings Plan
Education & Paid training courses for continued career progression
& more!
Work Shift:
3 week night and every other weekendSolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.