Patient Services Rep/ Receptionist
Posted Updated
Role & Summary of Responsibilities
Keys to success: Be passionate about patient care, problem-solving, open to learn new skills, not afraid of a high paced environment and being a team player.
This role will be assisting our locations in Woodbridge, Morristown and Morris County, NJ.
What you'll do
- Greet registered patients upon their visit, triage patients through the patient flow process, and ensure a smooth experience.
- Monitor and ensure the proper functioning of clinical equipment, promptly escalating issues to the supervisor.
- Answer phones, emails, respond to inquiries, and triage calls to appropriate personnel.
- Fulfill clerical responsibilities, such as sending/receiving/scanning medical records, obtaining diagnostic reports and managing the charting process.
- Collect co-payments, update EMR system, insurance verification.
Qualifications
- High School diploma or GED.
- Minimum of one year of experience as a Medical Receptionist preferred.
- Customer service-oriented mindset.
- EMR systems (1 year preferred)
- Spanish proficiency preferred. (preferred)
Benefits
- Competitive compensation
- Health insurance (Dental and Vision)
- Vacation leave
- Sick leave
- Paid holidays
- Bonuses