Patient Services Support Coordinator
Overview
Scope of Responsibilities: Works under direct supervision and follow standard procedures to accomplish assigned tasks.
Job Summary: Perform various clerical and administrative support duties throughout Specialty Pharmacy.
Responsibilities
- Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing
- Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module.
- Responsible for organizing and mailing letters to patients.
- Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork
- Responsible for providing support to Call Center Representatives who are not working physically in the facility
- Assist call center operations with miscellaneous reporting tasks
- Assist with the role of Patient Care Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume.
- Role requires 100% attendance in the physical facility.
- Perform other duties as assigned
Qualifications
Educational Requirements:
- Minimum: High School Diploma or GED
- Preferred: AS Degree or higher in Business Administration or related field
Experience:
- Preferred: 0-2 years of experience in a similar position
Special Conditions of Employment:
- Drug test
- Initial and continuous exclusion and sanction/disciplinary monitoring
- Any and all additional eligibility requirements based on the specific position
Compensation
$17.00-18.00 per hour.
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.