Payment Manager

DalaPay, https://dalapay.com/, is an international Payment Service Provider and technical aggregator that provides comprehensive payment solutions for businesses to accept and make payments globally, optimizing and expanding their operations. Except for our global reach we are proud to have a strong presence and successful operations in various African countries. We specialize in offering payment services and technical integration for instant payments to merchants and individuals across various payment methods and currencies. Besides, we have a wide range of clients and collaborate with companies from diverse industries, earning the trust of large enterprises, e-wallet project owners, partner program providers, and more.

We are looking for a highly-motivated Payment Manager to join our professional team.

Requirements:
Bachelor’s or Master’s in Finance, Risk Management, Business, Economics, or a related field
Specialized training in operational risk is a plus
2+ years of experience in risk management within a fintech, banking, or payments-focused environment
Strong understanding of digital payment infrastructure, transaction processing, and settlement mechanisms
Familiarity with payment networks (Visa, Mastercard, SEPA, SWIFT, ACH)
Knowledge of risk tools like Actimize, SAS, or custom internal dashboards
English is Upper Intermediate
Strong analytical & problem-solving skills
Excellent communication and stakeholder management
Understanding of fraud detection systems and tools
Relevant Certification is nice to have
Responsibilities:

• work on shifts (daily and evening combined, 40 hours per week)
• manage load between payment gates due to key metrics and internal information
• monitor real-time transaction flows to detect anomalies
• monitor anomalies in decline reasons
• constantly communicate with partners to achieve mutual goals
• escalate critical issues internally and externally

What we offer:

• a collaborative and dynamic work environment in the team of professionals with excellent opportunities to learn and grow in the fintech and igaming fields
• competitive compensation
• remote work
• openness to new ideas and short decision paths

Come and join our team of enthusiastic and highly motivated professionals!