Payment Operations Manager Fiat and Digital Assets
You will resolve failed payments and exceptional routing cases, verify payment confirmations, and reconcile internal, bank, wallet, and liquidity-provider records. You will support OTC settlement and off-ramping, assist with audits and month-end work, and automate repetitive workflows with AI tools.
Responsibilities
- Manage and resolve failed or rejected fiat and digital-asset payments
- Generate and verify payment confirmations
- Address exceptional payment-routing cases
- Perform daily reconciliations across internal ledgers, bank statements, and wallet or liquidity-provider reports
- Support client audit requests and finance month-end activities
- Support OTC trade execution and settlement
- Monitor stablecoin acquiring and off-ramp flows
- Use AI tools to automate repetitive tasks
- Update standard operating procedures
Requirements
- Payment operations experience
- SWIFT
- ACH
- Generative AI
- ChatGPT
- Copilot
- NetSuite
- double-entry bookkeeping
- treasury management
- Delegation of Authority
- Digital asset operations
Benefits
- Casual dress code
- Free coffee, tea, drinks, fruits, and snacks
- In-house gym facilities
- Regular company activities