Payment Operations Specialist - Operations Center

General Description of Position

The Payment Operations Specialist will work under the direction of the Manager, Deposit Operations to perform a variety of transaction processing duties related to wire transfers, Automated Clearing House transactions and check item processing.

Essential Duties and Responsibilities

• Maintain a strong understanding of bank policies, NACHA rules, and regulatory compliance requirements.
• Handle Electronic Fund Transfer (EFT) payment processing including wire transfers, Automatic Clearing House (ACH) transactions, and check item processing.
• Verify transaction details, ensuring accuracy and compliance with established policies and procedures.
• Ensure return processes and handling of unauthorized transactions for ACH and checks are handled timely and accurately.
• Process and monitor incoming and outgoing ACH files.
• Process ACH NOCs and Returns.
• Work closely with other departments to resolve payment-related inquiries and issues.
• Research and clear adjustments received related to all deposit account processing.
• Assist with payments related implementations and projects.
• Process and monitor incoming RDC and ATM/ITM deposits.
• Act as a backup for end of day operations.
• Perform other duties as assigned.

Schedule

This position reports Monday-Friday 10am-7pm.