Payments Alliances Manager

You will own the strategy and execution of Bitso's most critical partnerships across payment rails, banking partners, USD ramps, and cross-border infrastructure, with a focus on the US and EU ecosystem while operating across LATAM corridors. You'll lead RFPs, negotiate commercial terms and SLAs, drive partner integrations, and ensure measurable impact on cost, reliability, scalability, and growth. You'll work closely with Product, Engineering, Ops, Treasury, Compliance, Fraud, Legal, and senior leadership, and you'll be expected to operate like a builder with strong judgment, clear prioritization, and high ownership.

Responsibilities

• Identify, evaluate, and close strategic providers that strengthen Bitso's global payments stack (US/EU/LATAM)
• Develop long-term partner roadmaps aligned with Bitso's strategic priorities
• Negotiate pricing, fee structures, rebates, incentives, and volume tiers
• Secure operational SLAs (settlement times, success rates, uptime, support) and establish escalation paths
• Own the end-to-end RFP lifecycle: requirements, scorecards, diligence, selection, and decision memos
• Drive structured vendor comparisons across cost, risk, scalability, compliance, and integration complexity
• Coordinate with Procurement and internal stakeholders to ensure fast, high-quality decision making
• Work with Product/Engineering to define integration scope, sequencing, and launch readiness
• Partner with Ops teams to ensure smooth day-to-day performance, incident response, and continuous improvement
• Own key initiatives that improve cost to move money, time to settle, and reliability
• Build and monitor performance dashboards and KPIs to ensure partnerships deliver results
• Serve as a senior representative of Bitso in partner conversations, industry events, and strategic forums

Requirements

• Experience across the US, EU, and LATAM payments and financial ecosystem
• Strong end-to-end ownership, from inception to delivery
• Strong strategic thinking and business planning skills
• Excellent negotiation skills (pricing, SLAs, incentives, commercial terms)
• Proven ability to present and influence leadership and key stakeholders
• Strong prioritization in fast-paced environments
• Strong relationship-building and stakeholder management skills
• Fluent English (written and spoken)
• Deep expertise with US/global payments providers (e.g., Bridge, BVNK, and similar) is a plus

Benefits

• Me Time program, including unlimited paid time off
• Remote-first work environment
• Employee Stock Option program
• Zero trading fees through Bitso Alpha app
• Extended Family Leave Policy: 4-months leave for birthing, non-birthing and adopting parents
• Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina