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jpmc-dev8.fa.oraclecloud.com/CX

Payments Business Manager - Senior Associate

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Join JPMorgan's Payments Business Management team as a Senior Associate, where you'll contribute to the formulation and execution of our growth strategy. Core Payment Rails, a division within JPMorgan's Payments business, encompasses ACH, Disbursements, and Local Clearing services. This high-impact role offers the opportunity to work closely with senior leaders and stakeholders, driving transformation and influencing outcomes in complex business scenarios.

As a Payments Business Manager - Senior Associate within the Commercial & Investment Bank, you will optimize business performance by driving key initiatives and conducting robust analytics. You will support senior product leaders, ensure transparency around business performance drivers, and manage end-to-end business activities. Your role involves identifying, escalating, and mitigating business risks, making it essential to our success.

Job Responsibilities:

  • Collaborate with leads to drive strategic focus for the product in a fast-moving payments landscape.
  • Respond to executive ad-hoc requests related to project management and business analysis.
  • Manage agendas for Business Reviews, coordinating planning activities and meeting content.
  • Track and analyze trends in revenues, transactional activity, and deal pipeline.
  • Analyze financial performance and identify productivity initiatives.
  • Create high-quality presentations for Business Reviews, Town Halls, and strategic meetings.
  • Contribute to the revenue budgeting and forecasting process.
  • Organize complex information strategically, demonstrating expertise in Excel and PowerPoint.
  • Communicate effectively with business partners to drive project next steps.
  • Develop senior leadership presentation content highlighting growth opportunities.
  • Identify key business risks and drive resolution of mitigating controls.

Required Qualifications, Skills, and Capabilities:

  • Bachelor’s degree in Business, Finance, Economics, or a related area.
  • Prior experience in Business Management or a COO role.
  • Proven experience delivering high-quality presentations and reporting.
  • Ability to manage large sets of data and articulate design decisions.
  • Advanced proficiency in MS Office tools (Excel, PowerPoint, Pivot Tables).
  • Self-motivated, tenacious, and able to work independently.
  • Excellent written and oral communication skills.
  • Strong time management and prioritization skills.

Preferred Qualifications, Skills, and Capabilities:

  • Experience in Payments, Treasury Services, or a related financial services field.
  • Familiarity with collaboration tools like SharePoint.
  • Experience with data visualization tools (e.g., Tableau, QlikSense).

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