Payments-Digital & Design-Senior Product Delivery Associate
Summary
Senior Product Delivery Associate at JPMorganChase coordinates cross-functional teams to deliver digital payment products, ensuring compliance and scalable deployment while managing project life cycles and change initiatives.
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Digital & Design, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
Job responsibilities
- Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
- Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
- Facilitates the delivery process for major project deliverables including Project Plan, Business and Functional Requirements, Analysis & Design (participation and sign-off), Internal and External readiness & post go-live support to clients, utilizing shareable project manager tools to manage and create visible progress updates for key stakeholders.
- Manages project initiatives supported on global client-facing platforms. This includes managing projects on a day-to-day basis to deliver on-time and on-budget per business specifications
- Supports the development and approval of the project’s business case
- Manages project life cycle phases, such as Initiation, Development (requirements, design, build, test), and Implementation (implementation and project closure)
- Coordinates and leads “virtual team” resources located in multiple global locations
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Demonstrated performance in either product management or relevant domain area
- Experience executing operational management and change readiness activities
- Experience in product deployment processes
- Direct and manage business partners, technology resources, subject matter experts, user interface design, QA, UAT, and all other groups involved in the end-to-end process needed to define, design and deploy product capabilities
- Strong communication skills with both verbal and written
Preferred qualifications, capabilities, and skills
- Developed knowledge of the product development life cycle
- Possesses knowledge of electronic banking products and systems, including high and low volume payment systems (SWIFT, Money Transfer, ACH)
- Demonstrates strong relationship management skills. Proven ability to quickly build trust and rapport with others in order to structure problems, build consensus, negotiate agreement with strong influencing skills
- Proven ability to manage projects in a way that reduces risk, enables communication strategy, ensures predictable results, meets or exceeds its timeline
- Vets processes/capabilities to deliver end to end client experience, ensures operational readiness and that impact analysis is complete.
- Possesses a strategic mindset, with a can-do attitude and drive to get things done. Exhibits high degree of creativity, self-motivation, and commitment to task;
- Power user of office automation and project management tools including MS Powerpoint, MS Project, and Visio