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Payments Operation Specialist

Summary

Manages cross-functional payment operations teams globally, supporting European markets from Kraków; oversees stakeholder relations and operational workflows in fintech payments infrastructure.

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

Payment Operations provide services for various payments products around the globe, with offshore presence in China, India and Poland. Krakow’s operations focus mainly on European Markets, with language dependencies.

Assistant Vice President – Payment Operations will be responsible for managing multiple team within Payments Business Service, providing support to Business stakeholders, local management and operations teams.

What we offer

The pay range for this role is 7634 PLN - 9500 PLN (monthly, gross).


Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.


We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.


  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN).
  • Cafeteria platform
  • Employee assistance program
  • Additional contributions to PPK scheme
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking


  • Strong Relationship building skills and attention to details
  • Self-motivated and able to work under minimal supervision
  • Good team player
  • Computer literacy
  • Fluent English, German as an asset
  • Professional experience in shared services environment would be an asset
  • General knowledge of Payments and SWIFT communication channel would be an asset
  • Knowledge of any other language would be considered as an asset

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