Payments Performance Analyst

About the Client

Our client is an international Payment Service Provider (PSP) and payment gateway delivering card acquiring, alternative payment methods (APMs), anti-fraud solutions, analytics and reporting, and mass payout services. The company enables seamless global payment acceptance and business integrations and is registered as a Money Services Business (MSB) in Canada.

Role Overview

Join a dynamic team as a Payments Performance Analyst and contribute to optimizing payment processes and performance. This role offers the opportunity to make a significant impact by analyzing payment channels and methods, identifying key performance drivers, and supporting data-driven decision-making.

Key Responsibilities

• Analyze performance across payment channels, methods, and partners to identify key drivers behind changes.

• Own and monitor key payment metrics like approval and conversion rates, transaction costs, etc.

• Identify trends, anomalies, and performance gaps before they affect the business.

• Build and maintain dashboards and analytical reports to support decision-making.

• Propose efficient ways to structure, optimize, and improve payment performance.

• Investigate performance changes and provide actionable recommendations.

• Collaborate with Sales, Finance, and Compliance teams to translate insights into business actions.

• Support data-driven decision-making by turning complex datasets into clear conclusions.

Requirements

• Strong hands-on experience in data analysis, ideally within Payments, FinTech, Banking, or another transaction-heavy industry.

• Strong SQL skills, with the ability to independently extract, manipulate, and analyze large and complex datasets.

• Advanced proficiency in Excel / Google Sheets, including building analytical models and working with complex data.

• Hands-on experience with BI and visualization tools such as Power BI, Tableau, or Looker Studio.

• Strong analytical and problem-solving skills, with the ability to identify trends, anomalies, root causes, and key performance drivers.

• Understanding of the payments ecosystem, including PSPs, acquiring, card schemes, payment methods, and APMs.

• Experience analyzing payment performance metrics such as approval and conversion rates, transaction costs, routing, and payment partner performance.

• Ability to translate complex data and analytical findings into clear, actionable business recommendations.

• Fluent English and Russian, as both languages are used in daily communication.

Key Soft Skills

• Strong attention to detail for accuracy in data analysis and reporting.

• Excellent cross-functional communication skills.

• Adaptability to fast-paced environments.

• Ability to manage multiple priorities and deadlines.

• Strong analytical and problem-solving skills.

What We Offer

• Competitive salary aligned with experience

• Collaborative and transparent team culture

• High-impact role in a scaling fintech company

• Recognition of personal milestones and achievements

• Social benefits