Payroll Consultant (Remote)

Based in Nashville, Tennessee, Mosaic Consulting Group helps businesses of all sizes and across all industries leverage their investment in UKG and SAP Technologies. We are more than a consulting company; we are a highly skilled team delivering value and exceptional service to our clients. Every day we strive to live up to our promise: Make a difference and inspire confidence.

Thanks to our commitment to exceptional client service and a thriving team culture, Mosaic has earned recognition on the Inc. 5000 list for four consecutive years, is a certified woman-owned business, and has been certified as a Great Place to Work for five years running. In 2025, we were honored to be named one of the Best Workplaces in Consulting & Professional Services™ and proudly recognized as the 2025 UKG Partner of the Year.

Due to our rapid growth, we are looking for a remote Payroll Consultant to join our team. As a Payroll Consultant at Mosaic, you will be responsible for end-to-end payroll processing for multiple clients across varying payroll frequencies (weekly, bi-weekly, semi-monthly, monthly). This role ensures accurate, timely, and compliant payroll delivery while managing client relationships, resolving payroll issues, and driving process efficiencies within a multi-state environment.

What you’ll do:

Payroll Processing & Delivery

• Process payroll for multiple clients with varying pay frequencies (weekly, bi-weekly, semi-monthly, monthly)
• Validate payroll data including earnings, deductions, taxes, and adjustments
• Review and balance payroll prior to finalization and transmission
• Manage off-cycle payrolls, bonuses, and adjustments as needed
• Ensure payroll is processed accurately and delivered within client deadlines

Client Management

• Serve as primary payroll contact for assigned client portfolio
• Communicate payroll timelines, requirements, and issue resolution clearly
• Provide consultative support on payroll best practices and compliance
• Maintain strong relationships and high client satisfaction

Compliance & Tax Management

• Ensure compliance with federal, state, and local payroll regulations
• Support tax filings, amendments, and quarter/year-end activities (W-2s, 941s, etc.)
• Monitor changes in payroll legislation impacting clients

Data Validation & Issue Resolution

• Audit payroll inputs/outputs for discrepancies
• Investigate and resolve payroll errors, variances, and client inquiries
• Partner with internal teams (tax, benefits, HRIS) for issue resolution

System & Process Management

• Utilize payroll systems (e.g., UKG Pro, ADP, Workday) to process payroll
• Maintain and update payroll configurations, earnings/deductions, and employee data
• Identify opportunities to automate manual processes and improve efficiency
• Document SOPs and maintain payroll processing documentation

Time & Billing Accountability

• Track time accurately across clients, projects, and payroll cycles
• Meet utilization and billable hour targets
• Support forecasting and workload balancing across client portfolio

Model Mosaic’s customer service vision of Guide, Anticipate, Exceed

How you’ll be measured:

• Payroll accuracy and on-time delivery rates
• Client satisfaction and retention
• Reduction in payroll errors and rework
• Billable utilization targets – 80%
• Compliance adherence (no penalties/late filings)

What we offer you:

• A competitive salary of $68,000-$80,000 with bonus potential
• Comprehensive benefits, perks and PTO package
• An award-winning company culture in a flexible, remote environment

What makes you successful:

Need to haves:

• 3–5+ years of multi-client payroll processing experience

• Strong experience with multi-frequency payroll processing

• Multi-state payroll tax knowledge

• Experience in payroll systems (UKG preferred)

• Strong attention to detail and accuracy

• Ability to manage multiple deadlines concurrently

Nice to haves:

• CPP (Certified Payroll Professional) certification
• Experience in a managed services or consulting environment
• Year-end payroll experience (W-2s, audits, corrections)
• A completed degree from an accredited University