Payroll & HR Officer

About Us

Step into the wild world of OneDayOnly – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy shoppers getting our daily dose every 24 hours.

We're not fussy – if the price is right and the quality checks out, we're selling it. That's what makes us the go-to for both the smart buyer and the eager seller. Toss in the urgency of our deals, and boom, success happens quicker than you can blink. So, jump in, where FOMO meets killer deals, and let's turn every day into a retail party!

About You

You’re the person who checks the payslip thrice so nobody else has to. With 400+ people across our offices and warehouses, you make sure everyone gets paid right, on time and with their benefits sorted, yes, even when Black Friday hits and the whole building runs on coffee and adrenaline.

But you’re no back-office number cruncher, from “why is my leave balance wrong?” to “how do I add my baby to my medical aid?”. You know your BCEA from your LRA, your contracts are watertight, and you could hand over our records to a labour inspector on a Monday morning without breaking a sweat.

Responsibilities:

Payroll

• Own the end-to-end monthly payroll on PaySpace for permanent, fixed-term, seasonal and intern employees including but not limited to inputs, capturing, reconciliation, payment and reporting.

• Load new joiners before their first day and process terminations, final payments and leave pay-outs timeously & accurately.

• Accurately capture salary increases, promotions, job title and reporting-line changes, earnings and deductions.

• Keep the payroll movement tracker, payroll calendar and fixed-term contract tracker up to date and in sync, so no change slips through the cracks.

• Manage high-volume seasonal payroll during peak trading periods, including year-end payments.

• Process ad-hoc payments, draft Acknowledgement of Debt agreements and manage the recovery of overpayments.

• Submit the EMP201 on time and support the bi-annual EMP501 reconciliation and IRP5 process.

• Generate payroll reports and store payroll records accurately.

• Resolve payroll queries from employees and managers promptly and clearly.

Employee Benefits

• Administer retirement fund, group risk, medical aid and gap cover benefits

• Reconcile third-party benefit billing and payroll deductions monthly.

• Send benefits onboarding communication to new permanent employees within one week of offer acceptance.

• Educate employees on their benefits and liaise with service providers to ensure claims, withdrawals and death benefit processes are handled timeously and with care.

HR Operations & Compliance

• Draft employment documentation: offer letters, permanent, fixed-term and seasonal contracts, increase, promotion, probation and change-of-condition letters within agreed turnaround times.

• Manage IOD incidents in line with COIDA. Report incidents to the Compensation Fund, track claims through to closure, keep the IOD register up to date and ensure related sick leave and payments are correctly reflected on payroll.

• Manage the exit process: including termination letters, UI-19s and Certificates of Service

• Issue parental leave documentation and support employees through the process.

• Coordinate criminal background checks for new employees and ensure all signed documents are received before day one.

• Maintain accurate employee records (training, disciplinary, performance, incapacity) on the HR Drive.

• Communicate leave reports to managers, highlight anomalies and conduct leave audits.

• Review and update HR policies, templates and procedures in line with legislation, and communicate changes to the business.

• Assist with the compilation and administration of Employment Equity, Workplace Skills Plan and Health and Safety related tasks.

• Assist with any other ad hoc general HR or payroll tasks that may arise from time to time.

Experience and Qualifications

• Minimum 3-year Human Resources Degree

• 3+ years' hands-on end-to-end payroll experience of which 1 year has been HR generalist experience.

• Sound working knowledge of the BCEA, LRA, EEA, UIF and SARS PAYE requirements, as well as POPIA.

• PaySpace experience is strongly advantageous.

• Experience in a large, multi-site workforce (300+ employees, including warehouse, shift or seasonal staff) is a big plus.

• Experience administering retirement fund and medical aid benefits.

• Strong Excel/Google Sheets skills and a natural ability to spot anomalies within a system or process.

• Exceptional attention to detail, with the ability to juggle multiple deadlines in a fast-paced environment.

• Absolute discretion and integrity when handling confidential employee and financial information.

• Confident, fair and empathetic – able to have difficult conversations and build trust with people at all levels.

• Takes initiative, works independently and closes the loop on every request.

• An appetite to grow and be coached and mentored into a well-rounded HR professional.

Values:

• Challenge Accepted: We take full ownership of the payroll lifecycle, ensuring 100% accuracy and meeting strict legislative deadlines regardless of complexity.

• Character Counts: We act with absolute discretion and honesty, building trust by handling sensitive financial and personal data with integrity.

• Customer Obsessed: We treat every employee as a valued customer, resolving pay and benefit queries with urgency, empathy, and clarity. In addition we see internal colleagues as customers and strive to deliver exceptional service to them every day.

• Solve Smart: We proactively improve administrative workflows and use data-driven insights to create efficient, scalable payroll and reporting solutions.

• Seriously Unserious: We balance high-stakes precision with warmth and humor, making HR and payroll support approachable and human for the whole team.