Payroll Implementation Team Lead

ADP is hiring a Payroll Implementation Team Lead (ITL)

• Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
• Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
• Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you. Ready to make your mark?

We are seeking a highly skilled and experienced Implementation Team Lead (ITL) to join our dynamic implementation team. The ITL will play a crucial role in supporting our Implementation team throughout the entire implementation process, supporting technical aspects and providing project management support to ensure a successful project go-live. In this role, the ITL will be instrumental in driving our clients' success by delivering innovative technology solutions.

Ready to #MakeYourMark? Apply now!

ESSENTIAL RESPONSIBILITIES

• Support full end-to-end implementation process by ensuring we help bring our customers to the finish line.
• As needed, the ITL may be required to be client-facing to lead and support IS/IC by example.
• Act as a valuable resource for team members by having a strong understanding of the team's responsibilities, goals, and individual account requirements.
• Offer assistance with integrating client systems into the WFN Solution, which includes managing inbound and outbound file requirements, data services, and mapping.
• Collaborate on client calls to help define requirements and ensure client needs are met.
• Identify any gaps in product training and work with leadership to coordinate additional training as necessary.
• Troubleshoot issues and escalate any concerns to the Team Manager as needed.
• Support complex configuration requirements.
• Provide constructive feedback to team members on ways to improve client services.
• Take part in task forces, strategic initiatives, and collaboration opportunities with other business units as required.
• Stay current in WFN end-to-end implementation practices and ensure ongoing skills development by undertaking and leading one or more implementation projects annually.

TO SUCCEED IN THIS ROLE: Requirements

• 5+ years of experience in WFN implementation.
• Extensive ADP Payroll mainframe expertise.
• Proven experience mentoring associates and supporting new hires.

Attributes:

• Strong organization, time management and prioritizing skills
• Excellent communication, problem-solving, and project management skills
• Ability to assess team members' performance and provide motivational support.
• Team oriented.

Bonus points for these: Preferred Qualifications

• Bachelor's degree or equivalent in education and experience.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Focus on your mental health and well-being. We take care of one another and offer support for your well-being… because healthy associates are happy ones.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
• Innovate. Problem-solve. Shape the future of work with people you like.
• Balance work and personal time. Flexibility to integrate work more easily in your everyday life.
• Go Global. With operations around the world, exciting new networking opportunities abound.
• Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

What are you waiting for? Apply today!

Jobs.adp.ca