Payroll Manager
Posted Updated
Description
ADP is hiring a Payroll Manager in our COS division within National Account Services.
- Are you ready to grow your career and lead a team at an established, respected, global company?
- Are you empathic to client needs and internal partners to drive success?
- Are you looking for an inclusive environment with a culture of collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for yourself.
In this position, you'll leverage your project management and team lead expertise to assist the Team Director in establishing the direction of daily activities, ensuring efficient operations, and creating an overall productive and enjoyable working environment for employees.
Ready to #MakeYourMark? Apply now!
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals. You will oversee the use of standard process workflows by team. You will function as a consultant and business partner to other groups within ADP. You will track various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods. You will collaborate with the team and Director regarding Workforce Management, to include scheduling. You will analyze team statistics and prepare reports for the Director.
Train and mentor team members and identify development needs across the team, working with the director to coordinate additional training as needed. You will have the opportunity to provide feedback to the Team Director on associate performance. You will serve as an acting backup to the Director, providing leadership, guidance and direction to team members in the absence of the Director.
Manage escalated issues and provide direction. You will manage escalated client issues and provide directions to the team. You will use your strong interpersonal skills and product knowledge to communicate with customers and representatives to resolve issues. You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything."
Implement Strategic Goals and Partner Internally. You will have an enhanced understanding and implementation of Business Units strategic goals. You will function as a consultant and business partner to other groups within ADP and collaborate with peers to establish best practices. You may participate in task forces, strategic initiatives, stretch assignments, and collaboration opportunities with other business units.
QUALIFICATIONS REQUIRED:
- Ability to work and thrive in a team environment, focused on achieving results.
- Ability to maintain cooperative working relationships with all levels of management.
- Ability to assess team members' performance and provide motivational support.
- Exceptional client relationship building skills.
TO SUCCEED IN THIS ROLE: Required Qualifications
- At least five years of relevant experience
- At least two years of applicable team lead experience
- Ability to communicate effectively to all levels of internal and external contacts verbally and in writing
- Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions
- Ability to work and thrive in a team environment, focused on achieving results
- Ability to maintain cooperative working relationships with all levels of management
- Ability to assess team members' performance and provide motivational support
- Exceptional client relationship building skills
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
- Experience noted above OR
- Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.