Payroll Manager

The Manager of North America Payroll, located at our headquarters in Wilmington, DE, is responsible for managing payroll resources and processes on a daily basis with the primary objective of ensuring that payrolls are computed and distributed to employees both accurately and timely. This position is responsible for managing and leading all aspects of payroll. This role is the recognized expert responsible for leading the evolution and continuous improvement of payroll systems, reporting, processes & controls to ensure they are fully optimized, leveraged, and aligned with the overall objectives of the company. Responsibilities include U.S. domestic (multi-state) and Canadian payrolls for approximately 1,400 employees. Specific duties involve supervising the payroll specialist, ensuring compliance with current government regulations (federal, state, and Canadian entities), auditing payroll processes and tax filings, developing and maintaining written departmental policies and procedures, and responsible for enforcing adherence to policies and internal controls.

Responsibilities:

• Manages and guarantees the disbursement of multi-state payroll, including garnishments, benefits and taxes to over 1,400 employees in the US consistent with federal and state wage and hour laws.
• Manages and guarantees the disbursement of multi-province payroll, including garnishments, benefits and taxes to over 130 employees in Canada consistent with federal and provincial wage and hour laws.
• Manages and monitors the payroll function (including tax and systems administration) to ensure appropriate control procedures have been established and are being followed. Ensure that all record-keeping meets organization and legal requirements.
• Acts as the key point of contact and subject matter expert for EMEA payroll in front of internal and external customers
• Reviews payroll data and ensures all payroll processes are executed appropriately and in a timely manner along with accurate and timely and accurate filing of monthly, quarterly and annual regulatory reports. Plans and implements quarterly and year-end procedures.
• Reviews and analyzes balancing procedures to ensure accuracy of payroll data. Reviews and confirms accuracy of HR employee and benefits data feeds. Ensures payroll balancing and system integrity. Reviews payroll audit reports on a timely basis to ensure that all payroll information has been recorded completely and accurately before release of payroll funds.
• Audits timekeeping records and pay practices to ensure compliance with pay policies, financial reporting, and deductions; communicates results to managers to address and correct issues.
• Initiates and promotes continual process improvements within the payroll department and implements changes leading to best-practice operations globally. Critically reviews and analyzes current payroll, timekeeping, benefit and tax procedures in order to recommend and implement innovative changes leading to best-practice operations.
• Establishes corrective action processes to identify and address deficiencies and reports regularly the status and progress of improvement initiatives.
• Develops a strong partnership with HR, Finance and the business to ensure alignment with strategic goals, to evaluate interdependencies for the implementation of new systems or processes. Facilitates inputs cross functionally from key stakeholders and business leaders into program design. Participates in the evaluation of payroll systems, HR, and benefits systems and makes appropriate recommendations.
• Develops and maintains departmental payroll policies and procedures. Communicates and implements pay policies and procedures in collaboration with Human Resources, Legal, Accounting, and Finance.
• Provides and models exemplary customer service. Ensures excellent customer service consistently for the payroll function. Assesses customer needs, researches, and resolves issues and communicates the resolutions to employees and managers.
• Interprets for employees and management the policies and government regulations as they relate to the payroll function.
• Communicates with and trains employees on timekeeping, vacation requests and other functionalities in the payroll system. Provide direction and training to employees on payroll procedures and payroll systems.
• Maintains a complete understanding of all applicable federal/state wage and hour laws related to payroll, including garnishments, benefits and taxes. Stays updated on changes in legislation affecting payroll processing and partners with legal counsel as necessary to interpret statutory changes.
• Develops and enhances payroll reporting capabilities providing suite of reports/dashboards for users/management.
• Supports and/or leads special projects as directed including mergers and acquisition support. Provides surge support for critical HR initiatives as needed.

• Bachelor’s degree in Accounting, Business Administration, Finance or other applicable discipline.
• A minimum of 5 years experience in all aspects of payroll.
• Extensive experience and knowledge in Workday payroll systems.
• Experience with all aspects of payroll deductions and reporting as it relates to employee benefits, taxes, garnishments and other deductions.
• Knowledge of executive management payments, and company-wide retirement program calculations
• Payroll management experience including scheduling, organizing, directing, training and distributing workloads.

All your information will be kept confidential according to EEO guidelines.