Payroll Senior Specialist

Primary Purpose
Performs advanced payroll support activities and independently resolves complex operational issues across payroll processes, transactions, and systems. Applies extensive knowledge of established payroll procedures and practices to address unusual situations, identify recurring problems, and support accurate payroll execution with minimal supervision.

Duties and Responsibilities

• Resolves payroll discrepancies involving multiple transactions, pay periods, deductions, employee records, or related payroll processes.
• Performs payroll reconciliations and researches differences among payroll results, time records, deductions, adjustments, and supporting documentation.
• Processes unusual or highly detailed payroll transactions by applying established policies, procedures, practices, and prior precedents.
• Reviews payroll exception and control reports to identify recurring errors, incomplete transactions, and processing issues requiring corrective action.
• Researches employee and manager inquiries involving payroll calculations, adjustments, deductions, time reporting, and transaction histories and explains applicable payroll procedures.
• Supports payroll audits and reviews by researching transactions, compiling records, tracing processing histories, and addressing identified documentation or transaction discrepancies.
• Performs detailed testing of payroll system changes, interfaces, configurations, and workflows and documents processing defects or unexpected results.
• Identifies recurring payroll processing issues and recommends practical changes to procedures, documentation, job aids, and workflows within established guidelines.
• Ensure health and retirement plan elections match active payroll deductions in the system.
• Reconcile monthly insurance billing statements and resolve eligibility or claim issues with external carriers.
• Assist with wellness and timekeeping initiatives including leave of absence case monitoring, tracking and support.
• Assist with vendor management and benefit communication.
• Assist with 401k contribution reporting.
• Performs other duties as assigned.