PC Support Technician
Posted Updated
Summary
On-site PC Support Technician who installs, configures, repairs and audits corporate PCs, printers, phones and conference-room AV across campuses near Rochester Hills, handling hardware logistics and license tracking plus helpdesk call and telephone support.
We're seeking an ambitious PC Support Technician to assist with hardware deployments and IT support for local and regional facilities.
What you'll do:
- Install, deploy, move, configure, repair, and audit corporate standard hardware and software. The hardware includes PC’s, workstations, printers, phones, smart phones and other technologies.
- Travel between local FAC campuses, and regional offices for IT Support. (All in close proximity to Rochester Hills)
- Daily Logistics IT hardware and software pickups.
- Meet with IT vendors at local campuses.
- Maintain PC audit records.
- Track and audit software licensing.
- Communicate with the Technical Group as needed to get problems resolved.
- Answer and track calls at the helpdesk.
- Provide support for Audio Video in conference rooms.
- Provide telephone support.
What you bring:
- Ability to install, configure, troubleshoot, and support PC hardware and software.
- Troubleshooting knowledge of printers, conference room equipment and computer hardware. Excellent oral, written and interpersonal skills.
- Friendly and ambitious individual who can work closely with customers.
- Independently motivated individual who will stay abreast on current technology.
- Capability to work through interruptions and prioritize tasks based on identified priorities.
- Associates and/or A+ and related certs will set you apart