Peak Time Teller - Gray
SUMMARY
The position of Peak Time Teller is responsible for performing routine branch and customer services duties; accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. A Peak Time Teller is a part-time position that provides service during high-traffic periods. We are looking for someone who will be able to work Monday through Friday during lunch hours, roughly 10 AM until 2 PM.
Assures compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations.
ESSENTIAL DUTIES
- Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
- Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing.
- Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
- Issues official checks.
- Assists with night depository duties; logs bags; processes deposits; makes change orders; issues receipts and returns bags to customers.
- Cross-sells the Bank’s other products and services, referring customers to appropriate staff as indicated.
- Performs safe deposit duties by controlling access and assisting customers.
- Accepts loan and installment payments.
- Balances cash drawer daily and verifies cash being returned to the vault.
- Provides effective customer service and assists in resolving problems within given authority.
- Processes FICA payments, traveler’s checks, ATM deposits, credit ratings, certifications, change orders and deposit slip corrections.
- May assist in opening and closing the vault daily; assists in balancing vault currency and coin.
- Types routine letters reports and forms.
- Treats people with respect; keeps commitments; Inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
- Follows policies and procedures; completes administrative tasks correctly and on time; supports the Bank’s goals and values; benefits the bank through outside activities.
SECONDARY DUTIES
The position of Teller performs duties specific to the position and other functions as assigned.