Pediatric Care Coordinator

Summary/

Objective

The Pediatric Care Coordinator is responsible for coordinating care to achieve the best possible health outcomes for children ages newborn to 18 years. The Pediatric Care Coordinator is a core member of the Pediatric Care team and the Pathways department. The person in this role will provide one on one patients visits with families, providing education, support, referral assistance, and any other patient need. The Pediatric Care Coordinator also works closely with the Women’s Health Care Coordinator to ensure proper transitions of care.

Essential Functions

• Completes patient visits with all newborns to assist families with unmet/unfulfilled needs
• Assists with scheduling health & wellness services (including, but not limited to well-child visits, immunizations, annual physicals/screenings, dental examinations and cleanings, vision exams, behavioral health, etc.)
• Assists with referrals to WIC, Breastfeeding support, and external specialists
• Assists patients in obtaining durable medical equipment, such as helmets, braces, crutches, nebulizers, etc.
• Provides age-appropriate education, including immunization, safe sleep and milestones.
• Helps community members during Outreach events and services
• Completes car seat safety checks, installations, and safety checks.
• Complete & maintain timely & accurate documentation in EHR programs
• Other duties as assigned by the Pediatric Care Coordinator Supervisor and/or Care Coordination Manager
  

*These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion.

Competencies

• Planning and strategic foresight
• Responsible Decision Making and Problem Solving
• Integrity and accountability
• Innovation and creativity
• Adaptive and flexible
• Leadership, teamwork, and conflict resolution
• Professionalism and work ethic
• Empathy

Work Environment

Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive.

Travel

Travel outside of Northshore locations will be rare for this position.