Peer Case Manager - E6 DTLA Office
Role: Peer Case Manager
Program: 1501-County E6 SPA 4
Department: Outreach
Location: E6 DTLA Office - 1625 W. Olympic Blvd., Suite 603, Los Angeles, CA 90015
Status: Full-Time/Non-Exempt (Hourly)/Non-Management
Schedule: Monday-Friday, 8:00am-4:30pm
Setting: 100% Onsite
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan
Openings: 1
Summary:
With the support and in partnership with the E6 team, the E6 Peer Case Manager will support the E6 team successfully engage with people currently living on the streets, for the purpose of getting them matched to permanent, affordable housing. Peer Case Managers will walk the streets of Metro LA (Service Area 4) in teams to identify, engage and assist in housing homeless residents. These teams are part of a new large-scale street-based engagement effort in the Metro Los Angeles Area (Service Area 4). This is a LA County approved strategy to combat homelessness. The goal of E6 is to create a countywide network of multidisciplinary, integrated street-based teams to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent housing and supportive services.
Essential Duties and Responsibilities:
Conducting outreach to people experiencing homelessness living in Metro LA (Service Area 4)
Assessing the housing needs of people living on the street
Assisting clients in the process of getting affordable housing
Advocating on behalf of client’s needs
Document and account for time spent on client contacts and activities in client record in accordance with agency and funder standards
Attending team meetings and program-wide meetings daily
Providing support to nurses and social workers on the team with their client needs
Accompanying clients to appointments
Providing resource and referral information to clients
Maintain appropriate boundaries at all times
Qualifications
Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record preferred
An eagerness to provide top-notch quality services to individuals experiencing homelessness.
Lived experience with homelessness, incarceration, or substance use.
An understanding of and familiarity with homeless services and affordable housing in LA county
Experience in the fields of social work, public health or other types of outreach
Training in harm reduction, “housing first” principles and street-based outreach preferred
Preferred Qualifications
High School diploma or GED
Peer Counselor Training
Work Environment:
Field (may need to travel) and indoor office environment.
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise and odor
May need to bend, stoop, twist and sit throughout the day