Peer Support

About Company:

About Us:

Since 2003 Primary Care Centers of Eastern Kentucky (PCCEK) has been providing the mountains with the highest quality health care. Our goal is to create a central medical hub with care for all your medical needs in one place. You no longer need to drive to multiple locations for medical, dental, mental or pharmacy care. At PCCEK all these services are provided under one roof. Primary Care Centers of Eastern Kentucky offers a full range of medical and diagnostic services for your entire family. Our primary function and purpose is prevention and treatment of disease, injury, and disability. We achieve this by evaluation, examination, the use of various procedures, and patient education. Our goal is to aid patients in achieving their maximum potential. PCCEK is recognized, as a Patient-Centered Medical Home by the National Committee of Quality Assurance. A Patient-Centered Medical Home is a model of health care delivery that is held to national standards, encompassing all of your health care needs, from preventive care to chronic disease management. Patients receive care that is coordinated, accessible, and comprehensive. Our highly trained staff is dedicated to promoting your health and well-being. Being a Patient-Centered Medical Home is just another step we are taking to advance the health of you and your family.

Equal Opportunity Employer:

Primary Care Centers of Eastern Kentucky’s policy is not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Also, to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions including, but not limited to, recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Primary Care Centers of Eastern Kentucky is an equal opportunity employer.

About the Role:

The Peer Support position at Beacons of Hope in Hindman, is designed to provide compassionate, empathetic, and informed support to individuals navigating personal challenges, including mental health and substance use recovery. This role focuses on fostering a safe and trusting environment where peers can share experiences, gain encouragement, and build resilience through mutual support. The Peer Support specialist will serve as a vital link between clients and community resources, helping to guide individuals toward appropriate services and opportunities for growth. By leveraging lived experience and active listening skills, the role aims to empower clients to take positive steps toward wellness and self-sufficiency. Ultimately, this position contributes to the overall mission of Beacons of Hope by enhancing community well-being and promoting recovery-oriented systems of care.

Minimum Qualifications:

• Personal lived experience with recovery from mental health or substance use challenges.
• Completion of a recognized Peer Support training program or certification.
• Strong communication and active listening skills.
• Ability to maintain confidentiality and adhere to ethical guidelines.
• High school diploma or equivalent.

Preferred Qualifications:

• Experience working in community-based behavioral health or social service settings.
• Additional certifications related to mental health, substance use, or trauma-informed care.
• Familiarity with local resources and support networks in the Hindman and Vicco areas.
• Basic computer skills for documentation and communication purposes.
• Bilingual abilities or cultural competency relevant to the community served.

Responsibilities:

• Provide one-on-one peer support and group facilitation to individuals seeking assistance with mental health or substance use challenges.
• Develop and maintain trusting relationships with clients by sharing lived experiences and offering empathetic guidance.
• Assist clients in identifying personal goals and connecting them with appropriate community resources and services.
• Document interactions and progress notes accurately and confidentially in compliance with organizational policies.
• Collaborate with multidisciplinary teams to support client care plans and participate in ongoing training and professional development.

Skills:

The required skills such as active listening, empathy, and effective communication are essential for building rapport and trust with clients on a daily basis. Peer Support specialists use their lived experience to relate authentically and provide hope, which is critical in motivating clients toward recovery goals. Documentation skills ensure that client progress is accurately recorded and shared with the care team, supporting coordinated and effective service delivery. Preferred skills like knowledge of trauma-informed care and familiarity with community resources enhance the ability to tailor support to individual client needs. Additionally, cultural competency and bilingual communication skills help in reaching diverse populations, ensuring inclusivity and accessibility in service provision.