Peer Support Specialist

Job Summary: The Peer Support Specialist provides direct support services to NHS patients, which includes public school students. They use their personal story of recovery from substance use disorder and/or mental health conditions to guide and support persons in treatment/recovery to meet their goals and achieve their highest potential.

Role & Responsibilities

• Work cooperatively with Northwest Health Services (NHS) providers and personnel to carry out the goals and objectives of NHS according to governing body requirements and established internal policies and procedures.
• Treat others respectfully, whether it is a patient, fellow employee, member of managment, customer, vendor or visitor to our premises.
• Conduct intake interviews with patients, assessing social determinants of health, and any barriers to their treatment and recovery and develop plans using patient-centered strengths and goals to address identified barriers.
• Follow up with patients in a timely manner via phone calls, home visits, school visits, clinic visits or other settings as needed.
• Assist patients as needed with completing applications and registration forms.
• Be knowledgeable about community resources appropriate to needs of patients/families. Provide education and referrals as needed to community resources.
• Exhibit excellent working relations with patients, visitors and staff, along with other community partners and organizations.
• Work cooperatively with other clinical personnel assigned to the same patient.
• Be responsible for providing consistent communication to the care team to evaluate patient/family status, ensuring that provided information and reports clearly describe progress.
• If applicable, record patient care managment information in the EMR or other designated software no later than 24 hours after patient contact.
• Manage assigned caseload of patients.
• Attend regular staff meetings, trainings, and other meetings as requested.
• Other duties as assigned